Technology insights

Discover thought-provoking technology insights written by our team of technology specialists as well as practical case studies and business updates.

business support systems

Designing Business and Operational Support Systems (B/OSS) That Scale For Growth : OptiComm

Unico recently finished phase 2 of its OCSS integration with Australia’s largest privately owned FTTP network solution provider.

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Australia Day, shrimp on the BBQ?

As some of us prepare to celebrate Australia Day by throwing shrimp on the BBQ, we thought we’d celebrate by sharing some spectacular shrimp footage from our big blue backyard.

Intrax, the world leading digital vet sampling platform for horse, greyhound, and harness racing regulators

Intrax is a world leading digital vet-sampling platform that has revolutionised vet sampling. It reduces human error by digitising the process and automating the sample data integration.

Monty Mobile announces partnership with Unico providing a complete eSIM consumer ecosystem

Monty Mobile has signed a reseller agreement with Unico to sell and implement the uPair Entitlement Server into the Middle East and African markets. Monty Mobile will be supported by Unico in deploying uPair, an end-to-end world-class Entitlement Server for Mobile Network Operators.

CGI to acquire Unico, an established Australian technology services company

Melbourne, Australia, December 6, 2021 – CGI (NYSE: GIB) (TSX: GIB.A) today announces that its
subsidiary, CGI Technology and Solutions Australia Pty Limited, has signed an agreement to acquire Unico, a technology consultancy and systems integrator based in Melbourne, Australia.

What is system integration and architecture? And why your business needs an IT systems integration strategy

Digital transformation is no longer nice to have, it is essential for successful business operations. A key component is the integration of business wide systems to create a seamless customer experience and journey.

Introducing weConnect – a new employee benefits vision

We are excited to launch our new employee vision weConnect. weConnect is driven by a deep understanding of the need for work/life balance, social connection and purposeful collaboration.

The environmental impact of COVID – 129 billion masks

The ‘C’ word, COVID has come at a massive cost to society, but it’s not the only cost. Our environment is also paying the penalty. This mask will outlive the seagull that it has trapped, by over 400 years!

AWS Select Tier Consulting Partner

Unico has been recognised by Amazon Web Services (AWS) as a Select-Tier Consulting Partner in the AWS Partner Network (APN).

MBA Wandering Warriors scholarships for veterans

Unico supports the Wandering Warriors program providing veterans with the opportunity to complete an MBA at prestigious Melbourne Business School and seamlessly transition to civilian life.

National Bird Week

National Bird Week is where we celebrate our feather friends and it seems like we have a lot here in Australia – over 850 species in fact, of which 45% are found nowhere else in the world.

uPair a world class Entitlement Server for Telstra

How Telstra chose uPair’s entitlement server solution to enable its customers to use the built-in cellular capability of their wearable technology.

Unico welcomes Roland Thomas as CEO of uSpark & JourneyHub

John Rowland, Managing Director Unico is pleased to announce the appointment of Thomas (Tom) Crawford as Chief Financial Officer of the company. This follows the announcement that David Goode will be stepping into a strategic advisor role assessing investments for Unico and uSpark.

International Day for the Eradication of Poverty

Unico supported a leading Australian Telco transform organisationally to meet future needs of customers and improve adoption of Cloud First and SAFe Agile ways of working.

SAFe Agile adoption (including DevOps with Agile) and organisational change management

Unico supported a leading Australian Telco transform organisationally to meet future needs of customers and improve adoption of Cloud First and SAFe Agile ways of working.

Online Charging System (OCS) integration eliminating bill shock

We supported a leading Australian Telco to eliminate bill shock through an Online Charging System (OCS) integration providing real time charging and billing functions.

Defence Telco migration to a microservice database

Our team helped a key Defence Telco create a Network Design Tool. The project included uplifting the design tool to achieve greater automation, reduced errors and better visibility.

Agile data migration of ICT personnel resources

A leading Global Telco’s ICC platform had reached end of life and would no longer be supported. After a thorough market evaluation and procurement process, the Telco selected the Matrixx Digital Commerce Platform (DCP) to deliver the RTC program for all their mobile subscribers.

Oracle MySQL database replication for senior government office

How Unico is supporting a senior government office review architecture and configuration in light of some recent operational issues (replication) and their roadmap.

Digitising business process for leading FMCG

How Unico is supporting a leading FMCG digitise business process and empower relationship managers with insightful customer data and purchasing trends.

National Threatened Species Day – Weedy Seadragon

The Unico Conservation Foundation has a commitment to bringing back from the brink of extinction some of the world’s most unique marine animals by supporting conservation projects such as Melbourne Down Under and its flagship species the threatened Weedy Seadragon.

Building a Multi-Club database and shared scheduling platform: Racing Victoria

Engineering a custom marketing cloud business unit database and shared scheduling platform that enabled Racing Victoria to conduct collaborative events and marketing campaigns.

National Biodiversity Month – celebrating all things underwater

In celebration of National Biodiversity Month, we’ve collated a video showcasing this biodiversity in Melbourne’s blue backyard.

Modernising a regulatory audit and booking system using process digitisation: Intralot

Utilising process digitisation and platform development to transform legacy regulatory systems.

The MIoT tech that connects a wearable device to a mobile

uPair is an entitlement server technology solution that connects wearable devices such as a smart watch to a mobile device and provides telecommunication customers with a single number on multiple devices.

Digital transformation, automated data integration & an Australian 1st for race-horse integrity: Racing Victoria

Building a digital integrity platform that transformed Racing Victoria’s traditional vet-sampling process through automated data integration and process digitisation.

Life saving medical equipment for children

At the start of this year, our team nominated not for profits and charities to support. This month our team made a $5,540 donation to the Humpty Dumpty Foundation for the purchase of life saving equipment for children.

The largest Oracle MySQL NDB Cluster in the Southern Hemisphere

How Unico partnered with Oracle to build a service orchestration and provisioning system.

Developing a traceability platform that revolutionised equine welfare outcomes for Victorian thoroughbred horses: Racing Victoria

Partnering with Racing Victoria to design and construct Australia’s first off the track equine welfare platform to track horses from birth to beyond retirement.

Unico welcomes Thomas Crawford as CFO

John Rowland, Managing Director Unico is pleased to announce the appointment of Thomas (Tom) Crawford as Chief Financial Officer of the company. This follows the announcement that David Goode will be stepping into a strategic advisor role assessing investments for Unico and uSpark.

Using workplace technology to engage your workforce

How companies are using workplace technology to engage their workforce and encourage them back into the office.

Defence Strategic Advisor – Harry Moffitt

Harry Moffit is a strategic defence advisor to Unico in the Defence and Government sector. He brings to the table over 30 years of experience in defence and holds top security clearance.

Land Forces 2021

Unico is excited to be heading to Brisbane next week to attend Land Forces 2021. Our Public Sector specialists Brent Wijnberd and Mirza Kozarcanin will be in attendance.

Building a SMART workplace that forecasts space needs and supports a flexible workforce: Deakin University

How IoT, data visualisation and a web application for booking helped one of Australia’s major universities transform their office spaces.

The future of the workplace – New ways of working and what it means for businesses and commercial real estate

The future of the workplace – How the way we work is changing and what it means for businesses and commercial real-estate

All-Star Mile voting shows horse racing continues to strengthen female audience

Racing Victoria and Unico collaborated to create a highly secure website and All-Star Mile voting platform that is auto-scaling, auto-healing with cloud-first design, and the ability to handle high levels of user traffic.

Melbourne Business School Wandering Warriors Scholarship

Omni Executive & Unico are proud to support the Melbourne Business School ‘Wandering Warriors Scholarship’.

How will work change in the future? COVID, the catalyst for change

How will work change in the future? The post-COVID office and flexible workforce will drive lasting changes in the workplace that businesses need to prepare for.

Australia’s first entitlement server eSIM solution for wearable device compatibility: uPair

One SIM, one number, one service. An eSIM (embedded SIM) solution that allows Australians to use the built-in cellular capability of their Apple Watch (GPS + Cellular).

What is SMART Workplace Technology? And how can it help businesses return to the office in the new COVID-19 normal

SMART workplace technology has played a major role in the PropTech industry for decades, but what is SMART technology? And how can it help businesses return to the office in the new COVID-19 normal.

Lifting the lid on Intrapreneurs

Three factors that are holding your business’s internal innovation back. A better way to encourage Intrapreneurship within your organisation.

Three ways Super Funds can drive customer engagement and strengthen governance practices

As customer expectations continue to rise, Super Funds need to incorporate new technologies into their offerings.

Four ways to protect your investment in IoT from cybersecurity threats

Technology Evangelist Andrew Davison breaks down how you can protect your IoT infrastructure from cyber attack.

FX – CX design model for foreign currency and international payments

A sophisticated end to end customer experience business model that segmented customers in the correct channel and identified key pain points.

Building an efficient tolling and automation solution with global scale

How Unico helped a toll road owner digitally transform with a new automated tolling platform.

Open for business COVID-19 latest update

We are committed to servicing you and your business-critical IT infrastructure and remain fully operational.

Building conservation through an ecommerce customer portal

Integrating social media and SEO efficient designs have contributed to an audience reach of over 5 million people that led to more than $2 million of free media coverage.

Movies on demand platform architecture: Using analytics to improve user experience from ‘pay to play’

Unico created the Designer Analytics™ framework to locate and unlock the value of operational and business data amongst the vast amount of data generated by the organisation.

Blockchain technology in food supply chain proving the authenticity of Australian meat products: Meat & Livestock Association (MLA)

How Unico helped the Australian red meat industry establish if blockchain technology could be used to encourage supply chain traceability.

Creating a one-to-one customer experience through Salesforce Marketing Cloud: Cargill Australia

How Unico helped a global food provider communicate more directly with Australian farmers using Salesforce Marketing Cloud (SFMC).

Designing operational and business support systems that scale for growth: OptiComm

How Unico are helping Australia’s largest privately-owned provider of Fibre-to-the Premises (FTTP) network solutions.

Maximising ROI on marketing automation campaigns through data cleansing: Racing Victoria

How Unico helped a racing regulator regain trust in their customer data by building a custom data extension.

Building a bulletproof online voting platform & website: Racing Victoria

Developing a secure and scalable digital voting platform for Australia’s only fan voted race.

Reducing integration platform maintenance windows by up to 90%: CitiPower

How Unico delivered a roadmap of initiatives that would dramatically increase business efficiencies and platform capacity.