30 years of smart, practical and reliable outcomes
Unico assessed not only what technology was best suited to the business processes but also the culture of...
Unico goes the extra mile to deliver one of a kind voting platform to Racing Victoria
Unico added tremendous value at each step of the way in this project. Not only did they rise...
Building conservation through e-commerce
A unique marine awareness campaign required multi-media and e-commerce capabilities to reach a local, national and international audience.
Feed Melbourne campaign website
A major fundraising campaign needed a web presence as a focal point for fundraising, information dissemination and awareness...
Efficient and flexible road tolling on a global scale
Faster and smarter toll road trip construction – capable of processing 100 roadside messages per second – with...
Over 30 years’ experience in wagering
From telephone betting systems for the Royal Hong Kong Jockey Club to building and supporting on-course pool aggregation...
Taking Australia’s largest health insurer mobile
With an evolving smartphone market, a mobile strategy and delivery capability was needed to target a younger demographic...
Customer experience model for foreign currency and international payments
Lack of transparency on the charging of fees when sending or receiving foreign currency was driving customers to...
Business IT system remediation solution for Victoria’s largest electricity distributor
Reliability issues and integrity errors in data transactions between business IT systems.
Secure and reliable international roaming on LTE 4G
Deploying and integrating an LTE traffic management solution to enable first-to-market 4G international roaming.
Migration of entire prepaid customer database
Avoiding disruption to service, and maintaining customer monetary credit and personal settings, whilst transitioning to a new system.
Message bank migration for Australia’s largest telco
Minimising customer inconvenience and preventing loss of valuable voicemails while transitioning to a more sophisticated and cost effective...
Mobile number portability using intelligent networks
How do you encourage millions of mobile customers to migrate from AMPS to the digital GSM and CDMA...
How Telstra launched its NextG™ network
Specialised skills and expertise needed to test international roaming functionality for the launch of Telstra NextG™ network.
Movies on demand – using analytics to improve user experience from pay to play
Disconnected data streams prevented the identification of critical service issues in online movie delivery.
A mobile phone service provisioning platform for Australia’s largest telco
A more efficient system was needed which could receive Customer Relationship Management Systems messaging and use the data...
Intelligent networks for mobiles
As mobile phone ownership took off in Australia, leading telcos needed cost-effective value-added services to secure market share.