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Position Title: Principal consultant – Cloud Technologies
Reports To: Director of Professional Services
Direct Reports: Nil
Indirect Reports: Nil
The principal consultant is responsible for
- Designing and developing high quality business solutions and other projects
- Broad knowledge of cloud and cloud technologies
- Building and maintaining a broad industry knowledge and skillset around IT system development in general and emerging technologies such as Big Data, Blockchain, IoT and NFVi.
- Working with customer to understand their business objectives, processes, solutions and needs
- Evaluating customers’ business needs, thus contributing to strategic planning of information systems facilities and software directions
- Developing close working relationships with customers to become the customer’s ‘trusted advisor’
- Being accountable for defined work assignments often involving immediate action or short term planning of human and other resources
- Preparing and delivering Consulting projects that identify and propose solutions for customer business problems:
- Elicit and define Customer Business Requirements
- Planning and coordinating resources
- Identify as-is process, solutions and systemic issues and areas for improvement
- Identify to-be process and solutions
- Define implementation projects for new solutions that utilise the core capabilities of Unico and partners
- Present final reports
- Establish and lead customer implementation projects
- Managing a team of consultants (largely dependent on the size and scope of client project).
- Provide consulting services to clients in order to resolve their business problems.
- Develop, shape and present innovative proposals to senior executives in both private and public sector, to address our clients’ business issues and capture both account growth and new business opportunities.
- Design and deliver solutions on behalf of Unico and its customers.
- Aligning emerging technology focus areas to business and technology architectures through managed evolution plans
- Oversee architecture relevance from experiments based on use cases that help drive future reference architectures and emerging technologies.
- Directing, motivating and mentoring team members and those working in delivery capacities with customers.
- Clarifies roles and responsibilities and works with HR to document position descriptions for all direct reports.
- Coach, motivate and empower team to work towards team KPI’s and company objectives.
- Arrange cross training of roles within team, to ensure operational coverage in times of leave & knowledge gaps remain low.
- Assess and review team processes and progress regularly, ensuring best practise & streamlined processes applies.
- Completes Performance Planning process in timely manner.
- Motivates and recognises the contribution of direct reports.
- Manages annual leave balances.
- Demonstrates Work Health Safety leadership and compliance.
- Driving innovation through collaboration and exploration with staff and customers.
- Feeding the innovation funnel through monitoring technology and industry trends, attending technology and industry conferences, understanding customers, conducting exploratory workshops, producing prototypes and whitepapers, establishing links with experts.
Work Health & Safety (WHS)
- Follow WHS procedures and workplace instructions.
- Identify and report hazards and incidents.
- Follow reasonable instructions.
- Act responsibly for the safety of self and others.
- Participate in WHS improvement activities.
Work effectively with team or those outside formal line of authority (e.g. peers, senior managers) to accomplish organisational goals.
- Build effective relationships.
- Contribute to team/organisational success:
- Exchange information freely.
- Volunteer ideas and help.
- Build on others’ ideas.
- Support group decisions – Put group goals ahead of individual/own goals.
- Shows basic awareness of how he/she is received and perceived by others
- Demonstrates understanding of how different people interact, or are likely to interact, has the ability to read situations quickly and build rapport
- Excellent strategic thinking, analytical and problem-solving skills
- Excellent verbal and written communication skills
- The ability to build strong customer relationship skills
- Proven stakeholder management skills
- Proven delivery track record
- The ability to work on customer site for extended periods of time
- Specialist knowledge of many industries or segments, coupled with strong analytical skills.
- Recognised as leading expert in specialty area.
- Can adapt and apply existing techniques and methodologies to new uses.
This role requires a blend of technical, commercial and consulting skills.
- Knowledge of Software development practices.
- Knowledge of cloud and cloud technologies.
- Experience of migrating applications to the cloud.
- Experience in delivering complex solutions to customers.
- Previous experience in consulting and delivering solutions.
- 10 – 15 years of experience in business management, IT, systems integration consulting, design. 5+ years experience in consulting, engagement/project management, and/or business and resource management. May hold an MBA.
- Vendor side experience (“championing” technology).
- Telecommunications experience
- Eng (Telco/Electronics/Computer) or Bachelors in IT or Bachelors in Comp. Science