In the mid-1990s (before mobile number portability existed) Telstra wanted to migrate its customers from the analogue AMPS network to the newly introduced GSM network. The challenge was to move customers to the new network without losing them to competing service providers who were also offering GSM.

Telstra had a prepaid mobile phone platform that, although advanced when introduced, was becoming outdated.

After finding a new platform with the required flexibility and features, Telstra faced the challenge of migrating the customer’s service from the old platform to the new one, without disrupting service or losing data.

When Telstra faced challenges for the launch of its NextG™ network, Unico had the specialised skills and expertise to ensure that the international roaming functionality was ready for the launch deadline.

With capacity constraints due to increasing demand for text messaging, Telstra called upon Unico to create a cutting-edge solution.