Unico » Track Record

Statistics about Unico

• Growth - since 1986 we have grown from 3 to over 170 people, and we continue to grow
• Customer projects - in this time, we have completed more than 1,000 projects
• High Availability - the systems we manage for our customers are required to perform at 99.995% uptime. To put this in perspective, we have had only a single minute outage across all of our platforms over the last 6 months (Nov 06-April 07)
• Performance - we have developed and currently manage systems that deliver almost 100 million calls to Telstra’s customers each day
• Non-work activities - our people have access to more than a dozen different sport, health and cultural activities
• Community support - Unico supports more than a dozen larger and smaller charities

Customer relationships and projects

Our key customer relationships with companies such as Telstra and Tabcorp go back to the inception of Unico, more than 20 years ago. Over this time we have developed, managed and supported a range of systems that play a critical part in their ability to deliver innovative, reliable services to their customers. Here are some just a few projects that highlights the work we have done together. For other examples, please see our case studies section.

Tabcorp

The restructuring of the totalisator betting system (VOTS) for TABCorp (since renamed BRAVO) is a milestone project as it demonstrates the longevity and quality of the work we do. The first version of the system was developed in 1980, and the system now handles all on-course wagering for TABCorp’s Victorian and NSW operations. If you would like to understand more about this project, please contact us.

Telstra

We are trusted by Telstra to develop and maintain mission critical networking systems, delivering almost 100 million calls per day ─ every call and SMS to a Telstra mobile phone (and most from) goes through our systems.

We have helped Telstra move through significant transitions from AMPS, 2G (GSM and CDMA), 2.5G and 3G, creating seamless products and services across different platforms.

Unico also assisted in the migration of millions of customers from analogue to the GSM network (read the case study), a migration of high technical complexity and of great commercial importance to Telstra.

All of these projects required significant change in our customers’ mission critical environment. The confidence our customers have in us to create, develop and manage this change is a continuing source of pride for all of us.