Unico » Industries » Wagering

Unico’s experience in the wagering industry goes back to the very first project the company undertook; the highly-successful Victorian On-course Totalisator System (VOTS)

Since then, the wagering industry has seen significant change and growth, with increasing reliance on technology to deliver products and services.

The business issues

When people place bets they expect nothing less than 100% reliability and accuracy, whether a bet is placed at point of sale, over the telephone or over the internet. This is central to our customers’ brand reputation, and technology plays a big part in their ability to deliver on this promise.

During spikes in demand for services (for example the Australian Spring Racing Carnival) this becomes particularly important, when even the slightest issue is in full public view.

Another important issue is the strict regulatory environment that exists, which means that companies need the ability to audit transactions rapidly and cost effectively.

And lastly, the rapid consolidation of the wagering industry in Australia has created a challenge to integrate different operations seamlessly, with a minimum of disruption to the public.

The technology challenges

Some of the most significant technology challenges in this environment are the effective management of load and response time and high reliability.

• Load and response time - Telephone operators, onsite operators and internet customers all expect instant access and instant responses, as thousands of bets can be placed within minutes or seconds of the beginning of a race. The effective management of throughput, load and response time therefore becomes a critical issue.
• High reliability - With individual transactions that can be of very significant size, and in very high volumes, data integrity is crucial.

These are the issues we find answers for every day. You benefit from our extensive experience with mission critical environments and our specific domain expertise in databases and provisioning.

You also benefit from the flexible, complete offering that includes technical consulting, development, systems integration, as well as managed services for testing and ongoing support. If you would like to know more, please contact us now for a discussion.